Privacy Policy
Effective Date: 01JAN2023
Last Updated: 01JAN2025
Who We Are
LeaseGuard (www.leaseguard.com) is a service provided by Citadel Insurance Services, LC, doing business as Fortress Insurance Services, LC in California. Our California License Number is 6012302. Protecting your privacy is our priority, and this policy explains how we collect, use, share, and protect your information.
What This Privacy Policy Covers
This Privacy Policy answers the following questions:
- What information do we collect?
- Who collects your information?
- How do we collect your information?
- Why do we collect your information?
- With whom do we share your information?
- How long do we keep your information?
- How do we protect your information?
- What rights do you have over your information?
- How do we use cookies and behavioral analytics?
- What happens when we update this policy?
- California Consumer Privacy Notice (if applicable).
- How can you contact us?
What Information Do We Collect?
LeaseGuard may collect the following personal information:
- Identity Information: First and last name, email address, phone number, date of birth, and physical address.
- Financial Information: If applicable, rent payment history, payment details, and transaction records.
- Technical Data: IP address, browser type, operating system, referring URLs, pages visited, and time spent on our site.
- Communications Data: Records of phone calls, emails, and chat conversations with us.
- Cookies & Tracking Information: Usage data collected through cookies, analytics tools, and third-party services.
Who Collects Your Information?
LeaseGuard is responsible for collecting and processing your data. However, third-party service providers may also collect and process data on our behalf, including:
- Analytics providers (e.g., Google Analytics).
- Hosting and cloud storage providers.
- Marketing and customer support tools.
- Legal and regulatory entities.
How Do We Collect Your Information?
We collect information in the following ways:
- Directly from you: When you register, fill out forms, communicate with us, or use our services.
- Automatically: Through cookies, log files, and analytics tools.
- From third parties: Business partners, public records, and property management companies.
Why Do We Collect Your Information?
We use your information for the following purposes:
- Providing and improving our services.
- Communicating with users and responding to inquiries.
- Enhancing security and fraud prevention.
- Conducting marketing and promotional activities.
- Complying with legal obligations.
Who Do We Share Your Information With?
We may share data with:
- Third-party service providers (hosting, analytics, legal, payment processing, insurance and claims providers and administrators).
- Law enforcement, regulatory bodies, or legal entities if required by law.
How Long Do We Keep Your Information?
We retain data as long as necessary for business, regulatory, and legal requirements. Once no longer needed, we securely delete or anonymize the data.
How Do We Protect Your Information?
We use industry-standard encryption, secure servers, and access controls to protect your data. However, no system is 100% secure, and we encourage users to take precautions when sharing personal information.
Your Rights Over Your Data
- Request access to your personal data.
- Request correction of inaccurate data.
- Request deletion of your data (where applicable).
- Opt-out of marketing communications.
Cookies and Behavioral Analytics
We use cookies to enhance the user experience. You can manage cookie preferences in your browser settings.
California Consumer Privacy Notice
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to access, delete, and opt-out of data collection. To exercise these rights, contact us.
How Can You Contact Us?
For questions or requests, contact us:
- 📧 Email:support@leaseguard.com
- 📍 Business Address:2600 W Executive Parkway (Ste 500); Lehi, UT 84043
- 🌐 Website: www.leaseguard.com